HT202157: About Apple TV (2nd and 3rd generation) software updates

Learn about About Apple TV (2nd and 3rd generation) software updates
greenceladon

Q: watching Netflix and Hulu Plus. Tried unplugging and rebooting but nothing changes.

Watching Netflix and Hulu Plus: My Apple TV hangs forever on Accessing Netflix at the start and every 30 sec throughout. Tried unplugging and rebooting but nothing changes. Apple software is up to date, it says. Any suggestions?

Apple TV

Posted on Apr 5, 2014 4:06 PM

Close

Q: watching Netflix and Hulu Plus. Tried unplugging and rebooting but nothing changes.

  • All replies
  • Helpful answers

  • by vazandrew,

    vazandrew vazandrew Apr 5, 2014 4:08 PM in response to greenceladon
    Level 6 (19,103 points)
    Apple TV
    Apr 5, 2014 4:08 PM in response to greenceladon

    Indicates a network issue

     

    Make sure DNS is set to automatic (settings - general - network)

     

    What is your current connection, use speedtest.net

     

    If on wifi try Ethernet

     

    Go to istumbler or netstumbler to get a report of the network. Look for signal strength and noise.