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iMac gets stuck at grey screen with Apple logo and spinning gear

I have tried everything listed at http://support.apple.com/kb/TS2570 with no avail. Also, I have tried fsck from SUM, nothing. It will not boot to the CD either, even with the Hard Drive pulled from the machiene. Any ideas?

iMac, Mac OS X (10.6.4)

Posted on Apr 5, 2014 6:28 PM

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5 replies

Apr 5, 2014 8:15 PM in response to MrTuRtLe03

MrTuRtLe03 wrote:


I have tried everything listed at http://support.apple.com/kb/TS2570 with no avail. Also, I have tried fsck from SUM, nothing. It will not boot to the CD either, even with the Hard Drive pulled from the machiene. Any ideas?

The last step is to take it in for service at your local Apple Store or AASP, are you saying you did that and nothign occured?????????????????


Additional Information

If the issue persists after you follow the above steps, you may wish to make an appointment with a Mac Genius at an Apple store, contact AppleCare via phone, or contact an Apple Authorized Service Provider for assistance.

Apr 6, 2014 8:37 AM in response to MrTuRtLe03

You can attempt to run Apple's Hardware Test 3 times back to back in EXTENDED MODE, if errors occur that confirms a hardware failure. Apple does not release what each code means so if your machine does have an error the wise thing to do is to take it in for repair. However AHT is not a 100% reliable test and even if no errors occur that does not mean the hardware is OK, this is why Apple recommends taking it in for a professional to diagnose it.

iMac gets stuck at grey screen with Apple logo and spinning gear

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