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cannot locate printer

my imac cannot locate my hp envy 110 all in one that says it is connected to my wireless network... i cannot figure why it will not connect any help?

iMac (27-inch Mid 2011), OS X Mavericks (10.9.2), my hp envy says it is connected to

Posted on Apr 5, 2014 7:50 PM

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1 reply

Apr 6, 2014 12:16 PM in response to saintfan

Mac OS X: About the Reset Printing System feature ...


http://support.apple.com/kb/HT1341?viewlocale=en_US


10.5/10.6/10.7/10.8 instructions...


In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.

if you hold option and click the "-" tab it resets the printing system.


http://www.macosxhints.com/article.php?story=20031215144430486


Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.


Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.

Resetting the printing system in Mac OS X 10.5.x+++

1. To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:

2. Choose System Preferences from the Apple menu.

3. Choose Print & Fax from the View menu.

4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
 
 As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.


http://support.apple.com/kb/ht1341


Reboot.

cannot locate printer

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