how do I fix my itunes when it "stops working"

I've tried everything and nothing seems to work. I just want to listen to music from my itunes again.

Posted on Apr 5, 2014 10:09 PM

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1 reply

Apr 8, 2014 1:56 PM in response to kiiillacam

Hello kiiillacam,


Thank you for providing the details of when iTunes becomes unresponsive. I found an article with steps you can take to isolate and troubleshoot an issue like this (click on the article for your version of Windows):


iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

http://support.apple.com/kb/TS1421


iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues

http://support.apple.com/kb/TS1717


Thank you for using Apple Support Communities.


Best,

Sheila M.

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how do I fix my itunes when it "stops working"

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