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Apr 8, 2014 1:56 PM in response to kiiillacamby sheila_m.,Hello kiiillacam,
Thank you for providing the details of when iTunes becomes unresponsive. I found an article with steps you can take to isolate and troubleshoot an issue like this (click on the article for your version of Windows):
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thank you for using Apple Support Communities.
Best,
Sheila M.
