HT203174: iTunes: Possible iTunes Store errors

Learn about iTunes: Possible iTunes Store errors
kweber1932

Q: I keep getting a message saying, " the ipad software update server could not be contacted.  Unknown error occured (-23).  What can I do?

I'm trying to restore my ipad, we forgot the passcode.  I get into iTunes, and click on the update and restore button.  After a minute I get a message that says, "the ipad software update server could not contacted. Unknown error occured (-23).  What can I do?

iPad 2

Posted on Apr 5, 2014 11:13 PM

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Q: I keep getting a message saying, " the ipad software update server could not be contacted.  Unknown error occured (-23).  ... more

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