HT204088: See your purchase history in the iTunes Store on a Mac or PC

Learn about See your purchase history in the iTunes Store on a Mac or PC
Renee106
Level 1 (0 points)

Q: I have received an email with a receipt to my iCloud email for a purchase from a apple store in Perth Australia...it does not appear in my purchased list but why did I get the email

I have received a receipt to my email address from an apple store in Perth Australia. No purchase history on my iTunes account but clearly someone else appears to have given my iCloud email...has this happened to anyone before? Should I be worried that someone has access to my account and emails. I sent a query to Apple and received a generic non answer......typical.

iOS 7.1

Posted on Apr 6, 2014 12:07 AM

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Renee106

Q: I have received an email with a receipt to my iCloud email for a purchase from a apple store in Perth Australia...it does not appe ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Apr 6, 2014 12:20 AM in response to Renee106
    Level 10 (135,502 points)
    iTunes
    Apr 6, 2014 12:20 AM in response to Renee106

    The purchase history on your iTunes account will only show purchases from the iTunes stores (iTunes, app store, ibookstore, Mac app store), not from Apple online or bricks-and-mortar stores.

     

    Does anything show on your credit card ? If the email is genuine then it's possible that your and their email addresses are similar and that they gave the wrong id (or the store typed it incorrectly), it doesn't necessarily mean that anybody has access to your account.

     

    For the contact, you will initially just receive an acknowledgement email, the proper reply may take 24 (possibly 48) hours.