i did not get my email notification about reset security questions??

Question

i did not get my email notification about reset security questions??

Dear Apple support team,

I wanted to buy an APP from my apple ID, for any security check, it would like me to provide answer for the secruity quesions, however i've forgotten, even i remember it still does not match the record, i have been click reset secruity questions many times, but still did not get any resent email, how can i solve this problem?

Thank you very much!

Best Regards

Christine

Posted on Apr 6, 2014 1:29 AM

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Answer 1

Niel

Community+ 2026

Level 10

742,967 points

Apr 6, 2014 7:50 AM in response to Christine Zheng

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form. They don't include posting in these boards.

They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

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