Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Best way to track downloads / subscribers?

Hi there,


We've been producing our podcast for quite some time, but what is the best way to look track how many people listen to the show?


We looked at feedburner once but it needs revisiting.


Thanks,
Sam


Our show is: https://itunes.apple.com/gb/podcast/picturehouse-podcast/id393128786?mt=2

Podcast / iTunes

Posted on Apr 6, 2014 1:47 AM

Reply
Question marked as Best reply

Posted on Apr 6, 2014 1:58 AM

iTunes cannot track downloads because subscribers are connecting directly to your server and the Store is not involved. Apple provide some comments on the subject here:


http://www.apple.com/itunes/podcasts/specs.html#tracking


Feedburner can provide statistics, which it does by substituting a Google Feedproxy URL for each episode URL; requests are counted and then redirected to the actual URL. However although mostly it seems to work OK it's apparently been known to cause problems.

1 reply
Question marked as Best reply

Apr 6, 2014 1:58 AM in response to sam_clements

iTunes cannot track downloads because subscribers are connecting directly to your server and the Store is not involved. Apple provide some comments on the subject here:


http://www.apple.com/itunes/podcasts/specs.html#tracking


Feedburner can provide statistics, which it does by substituting a Google Feedproxy URL for each episode URL; requests are counted and then redirected to the actual URL. However although mostly it seems to work OK it's apparently been known to cause problems.

Best way to track downloads / subscribers?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.