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I can't buy anything from iTunes?

I forgot my security questions and the rescue email got deleted... How can I reset my rescue email to a different address? 😕

iPod touch (4th generation), iOS 6.1.6

Posted on Apr 6, 2014 3:27 AM

Reply
1 reply

Apr 6, 2014 3:40 AM in response to JamminJazmine

Forgotten Security Questions/Answers

You need to contact Apple by:

1 - Use the Express lane and start here:

https://expresslane.apple.com

then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.

or

Apple - Support -form iTunes Store - Contact Us

2 - Call Apple in your country by getting the number from here: http://support.apple.com/kb/HE57

or

Apple ID: Contacting Apple for help with Apple ID account security

3 - Use your rescue email address if you set one up

Rescue email address and how to reset Apple ID security questions

For general information see:

Apple ID: All about Apple ID security questions

I can't buy anything from iTunes?

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