Frozen preferences system !

Question

Level 1

8 points

Hello !

I'm on Mac osx 10.7.5, and after trying to slide a picture from desktop (bad idea...), my Preferences System is completely frozen.

The colored wheel is turning for a whole day, impossible to find backgrounds or any picture. The only way out is "force to quit".

The message is "loading images", but nothing happens.

I cleaned permissions and discs, nothing is changing.

Have you the good idea I have not ???

Thanks a lot, and have all a good day !

iMac, Mac OS X (10.7.5)

Posted on Apr 6, 2014 5:51 AM

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Answer 1

Best reply

Level 10

83,904 points

Close all windows and quit all applications.

Hold the option key down and click the "Go" menu in the Finder menubar.

Select "Library" from the dropdown, then "Preferences" folder.

Look for these two files.

com.apple.desktop.plist

com.apple.systempreferences.plist

Right click each one of those and select " Move To Trash" from the contextual menu.

Restart the computer.

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Answer 2

Level 1

8 points

Thanks a lot dominic23.

I finally succeeded with restarting the computer while helding the caps lock key...

It works , but it is very impressive as the screen shakes, and no site is accessible without another reboot...

Thanks for all the help I have found here !!

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