I recently purchased an album from Itunes and everything went well until I went to play the songs in Itunes. I get a message that says the file cannot be found and would I like to locate it? I try locating it and round and round we go. What do I do to get the music?
Hello dechant
The exclamation mark within iTunes means that the files are not in the same place as it is link. You can do one of two things; find the music and relink it and the other option is to delete the tracks and download them again. Check out the articles below for more information.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
http://support.apple.com/kb/ht2519
Regards,
-Norm G.
Purchased a music album but now I get file not found
