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Someone bought me an app through my email and it needed winfi to download so I stopped it and now I can't redeem the gift and it wants me to pay for the app

How do I download without paying for it again

iPhone 5

Posted on Apr 6, 2014 9:42 AM

Reply
1 reply

Apr 8, 2014 8:47 AM in response to Markers1986

Hello Markers1986,


Thank you for the details of the issue you are experiencing with the app that was gifted to you. I found a couple of resources that might help with downloading this purchase.


First, I recommend checking to see if the download was interrupted. You can use the steps in the section titled "If your download was interrupted using your iPhone, iPad, or iPod touch" in the following article:


iTunes: How to resume interrupted iTunes Store downloads

http://support.apple.com/kb/HT1725


If the app does not download after following those steps, I recommend trying to download the app from your list of past purchases in the iTunes Store:


Download past purchases

http://support.apple.com/kb/HT2519


If you are still not able to download the app, I recommend reporting this issue to the iTunes Store support team:


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933


Thank you for using Apple Support Communities.


Best,

Sheila M.

Someone bought me an app through my email and it needed winfi to download so I stopped it and now I can't redeem the gift and it wants me to pay for the app

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