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iTunes freezes

My new iphone 5s always fails to wirelessly sync and after the error message in iTunes it freezes my program (itunes). Also when i try to enter itunes preferences to disable wireless sync, program again freezes and can only get put away with command prompt. This is very annoying!!

iOS 7.1

Posted on Apr 6, 2014 2:28 PM

Reply
1 reply

Apr 8, 2014 7:07 AM in response to kcoonz

Hi kcoonz,


Welcome to the Support Communities!


The article below may be able to help you with this. Click on the link to see more details and screenshots.


Issues installing iTunes or QuickTime for Windows

http://support.apple.com/kb/HT1926



Apple software on Windows: May see performance issues and blank iTunes Store

http://support.apple.com/kb/ts4123


I hope this information helps ....


- Judy

iTunes freezes

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