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Not Downloading Recently Purchased Albums (Error 306)???

I JUST bought the Ces Cru album Constant Energy Struggles $11.99 and Pre-ordered Tech N9nes Strangeulaion Deluxe Edition. $11.99 !!!!!!BOTH FAIL TO DOWNLOAD!!!!! (Like they dont exist). Whether I try from- My Account> Pending Downloads, or by clicking the iCloud- I JUST GET AN ERROR SCREEN (306) WHY?!!? I understand preorder not downloading but............ ????? Also, my purchases dont show me ever buying the Pre-order, that concerns me..


<Edited by Host>

This is weak as ****, please fix.

Posted on Apr 6, 2014 3:11 PM

Reply
1 reply

Apr 8, 2014 8:55 AM in response to SayN9neIXtimes

Hello, Alex.


Thank you for visiting Apple Support Communities.


Here are the steps that I would recommend going through when receiving error 306.


iTunes Store loads partially or returns "Error 306" or "Error 10054"

Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.

To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.

To reset iTunes Store cache:

  1. In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
  2. Click the Advanced tab.
  3. Click the "Reset cache" button.
  4. Click OK and see if the issue is resolved.

Adjust Parental Controls in iTunes:

  1. Open iTunes.
  2. Access iTunes preferences:
    1. On a Mac: From the iTunes menu, choose Preferences.
    2. On a Windows PC: From the Edit menu, choose Preferences.
  3. Click the Parental Controls tab.
  4. Remove restrictions on Parental Controls.

For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.

For more information on other security software, see iTunes: Troubleshooting security software issues.


iTunes: Advanced iTunes Store troubleshooting

https://support.apple.com/kb/TS3297


Cheers,


Jason H.

Not Downloading Recently Purchased Albums (Error 306)???

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