How do you delete a movie from a local computer without deleting it from the library? This should be such a simple procedure, but it's not. And while we're at it, why is iTunes NOT one of the dropdown product choices?
All Apple support says about deleting movies from a computer is that you "should" be able to re-download it if you live in the right area. Well, I'm in the U.S.A. and just deleted one of the movie extra features exactly as described in the support directions. According to Apple I should be able to re-download this from the cloud at any time, but now I no longer even see the title listed. That's why I wanted to test their support statements with a Movie Extra instedad of a real movie. This should be the simplest of tasks to manage, yet they make it extremely difficult. Why? I own the movies and I want them to stay in my iTunes library basically forever. Makes sense, right? But, I only have so much room on my laptop to store movies that I want to have with me on long trips, etc. So if I only have the space to store 3 or 4 movies on the disk, shouldn't I have the ability to every once in a while delete one of those movies from my local computer ONLY, NOT my library, so that I can download a different movie? Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library. So why does support say you can download again any time from the cloud then? The worse part is, the calamity doesnt stop there. Wait until you see the message you actually get once you say that yes, you do want to delete the movie (but only because you assume that you really can download it again sometime). Here is the exact 2 messages you get from Apple, in the same popup box.
Do you want to move the selected movie to the Recycle Bin, or keep it in the iTunes Media Folder?
Only files in the iTunes Media Folder will be moved to the Recycle Bin.
[Cancel] [Move to the Recycle Bin] [Keep File]
Is that the most confusing popup or what? Who develops this kind of software?!?!?!
I have tried it both ways and the only difference is that the file shows up in the Recycle Bin or doesn't. But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud. Better hey, if I clicked "Keep File", where is it? I can't see it anywhere, so where is it kept and what can I actually do with it?
I have to be honest, I love my iPhone and some of the neat features, but when it comes to iTunes, I have never seen a more difficult piece of software to use in my life... and I'm a software developer. Your Support documentation is actually more confusing than the softwae itself, it's almost as if you don't want people to use the software, just simply buy stuff and listen/watch it, but nothing else. Seriously, this is the most cumbersome, unfriendly piece of software I've ever seen. What does it say about Apple iTunes when everyone has to google solutions for how to do something rather than using Apple support documentation.
Seriously disappointed in Apple iTunes and it's never really gotten any better over time. This is one of the primary reasons I have never moved all of my recording studios and office operations over to an Apple platform. Hardware and phones are awesome, but your software is either grossly incompetent or intentionally designed to make it all but impossible to use. Either way, it's worthless to me. We're talking about software that does nothing else but manage media that I already own on multiple devices. That should be one of the simplest things in the world to do. Sad... very sad.
While we're at it.... why isn't iTunes listed on the product dropdown below? Maybe it's not even considered a product, which would explain it's goofiness I guess.
Windows 8, This should be so simple but nope