1 Reply Latest reply: Apr 9, 2014 10:58 AM by mario49
TunnieZee Level 1 Level 1

Since upgrading to iOS 7.1, I have experienced issues with wifi and safari. Many websites will not load and I receive the message that "Safari cannot open the page as the server cannot be found". This only happens with the iPad (iPhone 5 is fine), and the same problems do not exist when using 3G (cellular). I have tried a reset, renewing the lease, forgetting the network, rebooting, resetting the modem... Any help would be greatly appreciated.


iPad (3rd gen) Wi-Fi + Cellular, iOS 7.1
  • mario49 Community Specialists Community Specialists

    Hello TunnieZee,

     

    Thank you for using Apple Support Communities.

    For more information, take a look at:

     

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS1398

     

    Unable to access the Internet while connected to Wi-Fi

    1. If you're using a public or commercial network, you may need to log in or subscribe.
    2. Check to see if you have a self-assigned IP address:
      1. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
      2. If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
    3. If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
      • If they do not, consult with your network administrator or ISP for further assistance.
      • If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
        • previously connected Wi-Fi networks and passwords
        • recently used Bluetooth accessories
        • VPN and APN settings

    Have a nice day,

    Mario