Q: Having problems scanning on my HP 7310 Officejet since updating to mavericks

Question

jlbflyboy172

Level 1 (0 points)

What ever I scan, it just comes out as a gray blank page. Tried software update and various other angles to no avail. Suggestions?

Mac mini (Mid 2010), OS X Mavericks (10.9.2)

Posted on Apr 7, 2014 9:46 AM

I have this question too

Solved

Level 9 (70,224 points)

iTunes

A:

Check for a new driver.

Applications/Image Capture - see if that works.

Posted on Apr 7, 2014 11:23 AM

Q: Having problems scanning on my HP 7310 Officejet since updating to mavericks

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Helpful answers

Accepted Answer · Apr 7, 2014 11:23 AM

Eric Root

Level 9 (70,224 points)

iTunes

Apr 7, 2014 11:23 AM in response to jlbflyboy172

Check for a new driver.

Applications/Image Capture - see if that works.