Quite right to say "known issue but not widely publicized". Screen on my MBP 13" mid-2014 started to delaminate shortly after purchase in S.E. Asia. I had it replaced on a visit to the U.S. in October 2015. Six months later it started to delaminate again. This week I had screen replaced a second time in the U.S. One Apple agent said this is a known issue, and that the screen will be covered for free replacement for the life of the computer -- even beyond the 3-year Apple Care plan. When I picked it up yesterday, a second agent was less forthcoming, and said a Quality Program had not been created for this issue, but that I have a one-year warranty on this, the second, replacement. Thus, conflicting information from two agents in the same Apple store. It is clear that there is an ongoing issue with the Retina displays. Apple Care has cheerfully replaced my display twice in less than two years. But somehow Apple is not addressing the basic fault.
One other thing: When I asked the first agent about how to clean this ultra-sensitive screen, he said Apple techs use an American product called Whoosh, and he said it is also perfectly fine to clean the screen with isopropyl alcohol wipes, or eyeglasses wipes. I find it hard to believe that alcohol wipes are a safe method for a screen with such a delicate coating. Other Apple agents, on the phone, previously had advised me to use only a slightly damp cloth, and one advised never to clean it all! Before I switched to Mac two years ago, I routinely cleaned Windows machines' screens, and with no problems. I did not expect this on a Mac.
Now I return to S.E. Asia, with little confidence that the basic issue is solved. And although there are authorised Apple Stores/Apple Care shops where I live, one just hands over the computer and is told to call back in three weeks. Further, the government in my country of residence charges import duty on any replacement parts, such as a screen. So for me, repairs in the U.S. are the better way to go.
