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l can't sing in apple id with my  iphone  and also PC

I have a big problem with app store and apple id singing in. When I wanna sing in with apple id , below text will be shown: can not connect to iTunes or app store . what should I do?

P. S I forgot to say that I can't sing in with my iphone and also PC.

iPhone 5s, iOS 7.0.4

Posted on Apr 7, 2014 12:13 PM

Reply
1 reply

Apr 9, 2014 10:30 AM in response to amirhasan

Hello amirhasan,


Thank you for the details of the issue you are experiencing with the iTunes Store on your iPhone and computer. I found a couple of articles with steps you can take when you are not able to connect to the iTunes Store. I recommend reviewing the following articles:


Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368


iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297


Thank you for using Apple Support Communities.


Best,

Sheila M.

l can't sing in apple id with my  iphone  and also PC

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