iPod Nano 7th Gen won't work

Question

iPod Nano 7th Gen won't work

I just got a 7th generation Nano. It was a gift. I tried to sync it up, and the first problem I had was that it said it was formatted for a Mac, and needed to be restored so it can sync with my PC. No problem. Then it ended up in a loop of saying it has to be restored. When I decided to heck with it for one day, disconnected and unplugged, the display on the Nano wouldn't turn off. I tried the trick of pressing both the home and power buttons at a time and it went blank, now it won't turn on again.

I've tried uninstalling and reinstalling iTunes on my PC (Windows 7) and nothing is working. Help?!?!

iPod nano, Windows 7

Posted on Apr 7, 2014 2:17 PM

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Answer 1

Apr 7, 2014 2:52 PM in response to RunningKate1362

If your version of iTunes is not the latest, go here to download the latest iTunes installer

http://itunes.apple.com

I would try putting the iPod into Disk Mode

http://support.apple.com/kb/HT1363

On the computer, run iTunes. If there are other USB devices connected (other than standard keyboard/mouse), disconnect them for now. Connect the iPod to a direct USB port on the computer, by itself. If iTunes prompts you to do another Restore, do the Restore. Hopefully, no "loop" this time.

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