HT204411: What can I buy from the iTunes Store in my country?

Learn about What can I buy from the iTunes Store in my country?
agreeb245

Q: Bought movies from UK how do I get US to recognize the digital copy?

Yes I bought Capatain America and Thor digital copies from the UK because of the collectible case I can use the digital copy but Itunes and disney wont recogonize the purchase. How do I get them from the cloud?

PC Computer, Windows ME, dual core

Posted on Apr 7, 2014 4:07 PM

Close

Q: Bought movies from UK how do I get US to recognize the digital copy?

  • All replies
  • Helpful answers

  • by sterling r,

    sterling r sterling r Apr 9, 2014 9:57 AM in response to agreeb245
    Community Specialists
    Apr 9, 2014 9:57 AM in response to agreeb245

    Hello agreeb245,

     

    It sounds like you have a UK digital copy code that you are trying to redeem in the US iTunes Store. Take a look at the following information from the article named:

     

    Redeeming an iTunes Digital Copy

    http://support.apple.com/kb/ht1539

    You must use a Digital Copy code in the iTunes Store country where the packaging says it will work. For example, you'll need a U.S. iTunes Store Apple ID to use a code from a U.S. DVD, and you'll need an Australian iTunes Store Apple ID to use a code from an Australian DVD.

     

    Thank you for using Apple Support Communities.

    Cheers,

    Sterling

  • by agreeb245,

    agreeb245 agreeb245 Apr 13, 2014 11:48 AM in response to sterling r
    Level 1 (0 points)
    Apr 13, 2014 11:48 AM in response to sterling r

    The digital copy works on my machines but it will not show up on disney anywhere and itunes downloads on the go. Is there any where I can get itunes to recode to a usa version of the movie.