HT1933: Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store

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Carol u

Level 1 (0 points)

Q: Hi I am writing my son 7 has been playing slots and buying tokens he is a minor how do I get these off

My son is 7 he has been buying the slot tokens without permission just seen my checking please help he's a minor

Posted on Apr 7, 2014 6:34 PM

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Q: Hi I am writing my son 7 has been playing slots and buying tokens he is a minor how do I get these off

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by ssschmidt,

ssschmidt Apr 7, 2014 6:37 PM in response to Carol u
Level 5 (4,793 points)

Apr 7, 2014 6:37 PM in response to Carol u

iOS Restrictions:
http://support.apple.com/kb/HT4213
iTunes: Parental Controls:
http://support.apple.com/kb/HT1904
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by Ralph Landry1,Helpful

Ralph Landry1 Apr 7, 2014 6:38 PM in response to Carol u
Level 8 (41,782 points)

Apr 7, 2014 6:38 PM in response to Carol u

You can appeal to the store support staff at http://www.apple.com/emea/support/itunes/contact.html but you also need to think about using a restriction passcode to prohibit your son from doing this.
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