SilentPickle

Q: I want to restore a back up but iTunes keeps telling me there is not enough space.

please help!

Posted on Apr 7, 2014 7:47 PM

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Q: I want to restore a back up but iTunes keeps telling me there is not enough space.

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  • by sterling r,

    sterling r sterling r Apr 10, 2014 7:56 AM in response to SilentPickle
    Community Specialists
    Apr 10, 2014 7:56 AM in response to SilentPickle

    Hello SilentPickle,

     

    It sounds like you are unable to restore from a backup you had made in iTunes due to this error message that there is not enough space. I would use the information in the following article to help troubleshoot this issue, as it mentions this error:

     

    iOS: If you can't back up or restore from a backup in iTunes

    http://support.apple.com/kb/ts2529

    Copy your backup

     

    Copy a recent backup and save it to your desktop or an external hard drive. You can find your backup in these folders:

    Operating systemLocation
    Mac OS

    ~/Library/Application Support/MobileSync/Backup/

    To find the ~/Library folder on OS X Lion v10.7 or later, hold the Option key and choose Go > Library.

     

    Update your software

    Restart your computer and your iOS device

    After you restart your computer and iOS device, try to back up again.

    Unplug your other USB devices

    Keep only your iOS device, keyboard, and mouse plugged in. You need to plug your device directly into the computer.

     

    There are additional steps to try if these do not resolve the issue.

    Thank you for using Apple Support Communities.

    All the very best,

    Sterling