iPod nano

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Level 1

4 points

iPod nano

My ipod nano 6g will communicate with my iTunes, which I just updated today. But I keep getting, "an iPod has been detected, but it could not be identified properly." and so on and so forth. I did all that was there and troubleshooting, but none of it helped.I restarted my Windows 8 laptop now, eight times, and nothing has helped.

iPod nano, Windows 8

Posted on Apr 7, 2014 8:52 PM

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Answer 1

b noir

Level 9

72,324 points

Apr 8, 2014 12:13 PM in response to オオカミ

I did all that was there and troubleshooting, but none of it helped

Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components (Apple Mobile Device Support, Apple Application Support, etc ...) and then a reinstall? If not, try the instructions from the following document:

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

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