Beccasim1
Level 1 (0 points)

Q: itunes won't open on my macbook pro

I have a macbook pro version 10.6.8 and itunes version 11.0.3.  Last week everything was fine, this week iTunes won't open.  There is no message, it just won't open.

MacBook Pro, Mac OS X (10.6.8)

Posted on Apr 7, 2014 8:23 PM

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Beccasim1

Q: itunes won't open on my macbook pro

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  • by sterling r,

    sterling r sterling r Apr 10, 2014 6:20 AM in response to Beccasim1
    Community Specialists
    Apr 10, 2014 6:20 AM in response to Beccasim1

    Hello Beccasim1,

     

    It sounds like you're clicking on the iTunes icon in your dock, but no window is opening. I would start by checking to see if perhaps any 3rd party plug ins are interfering with the launch by starting iTunes in Safe Mode. This article will help with that:

     

    iTunes: Troubleshooting issues with third-party iTunes plug-ins

    http://support.apple.com/kb/ts3430

     

    If no window opens when you try this method, I would next see if you get a window in Exposé after you click iTunes:

     

    To show windows by application, press F10; Exposé highlights one application's open window(s) while dimming everything behind it. To toggle through other application windows, press the Tab key. Click a window to select it, or press F10 to return everything back as it was.


    From: Mac Basics: Exposé (Mac OS X v10.6 and earlier)

              http://support.apple.com/kb/HT2503

     

    Thank you for using Apple Support Communities.

    All the very best,

    Sterling