My mid-2009 MacBook Pro keeps crashing

Hi,

I never use parallels. If I delete it will that fix the problem?

Ellie

Hi

I never use Parallels....should I just delete it?

Lenore

Hi Bob,

I did what you said.....and it worked! I've been using my computer for the last 3 days and no more crashes. Thank you so much for your help - you're a genius!

Ellie

Hi Lex,

As I replied to Bob - your solution worked perfectly! You are both such super stars......

Thank you for your brilliant suggestion.

Cheers!

Ellie

Hi Lex,

Sadly....it happened again today! Here's the report - let me know what you think is the problem now.

Interval Since Last Panic Report: 147984 sec

Panics Since Last Report: 1

Anonymous UUID: AFC93707-9596-4B66-8B38-761618FE1A50

Mon Apr 21 17:39:35 2014

panic(cpu 0 caller 0xffffff8000290c4d): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-1699.32.7/osfmk/vm/vm_resident.c:2809

Backtrace (CPU 0), Frame : Return Address

0xffffff80e89134f0 : 0xffffff8000220792

0xffffff80e8913570 : 0xffffff8000290c4d

0xffffff80e89135c0 : 0xffffff800029474c

0xffffff80e8913610 : 0xffffff8000289370

0xffffff80e8913940 : 0xffffff8000289672

0xffffff80e8913960 : 0xffffff8000648712

0xffffff80e89139b0 : 0xffffff7f81e37b51

0xffffff80e89139f0 : 0xffffff7f81e36289

0xffffff80e8913a20 : 0xffffff7f81de1e70

0xffffff80e8913a40 : 0xffffff7f81e02584

0xffffff80e8913a70 : 0xffffff7f81e02311

0xffffff80e8913ac0 : 0xffffff7f81e02646

0xffffff80e8913ae0 : 0xffffff7f81e249bc

0xffffff80e8913b10 : 0xffffff8000656494

0xffffff80e8913b80 : 0xffffff80006567fc

0xffffff80e8913be0 : 0xffffff8000656fbb

0xffffff80e8913d20 : 0xffffff80002a3f08

0xffffff80e8913e20 : 0xffffff8000223096

0xffffff80e8913e50 : 0xffffff80002148a9

0xffffff80e8913eb0 : 0xffffff800021bbd8

0xffffff80e8913f10 : 0xffffff80002af140

0xffffff80e8913fb0 : 0xffffff80002dab5e

Kernel Extensions in backtrace:

com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81de10 00->0xffffff7f81ea3fff

dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 ce000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f808bc000

dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80883000

BSD process name corresponding to current thread: Google Chrome He

Mac OS version:

11G63b

Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: MacBookPro5,5 (Mac-F2268AC8)

System uptime in nanoseconds: 140865289611260

last loaded kext at 138211060421469: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f80795000, size 16384)

last unloaded kext at 138275110496185: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f80795000, size 12288)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.0.8f17

com.apple.driver.AppleHDA 2.2.5a5

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMikeyDriver 2.2.5a5

com.apple.driver.AGPM 100.12.75

com.apple.GeForce 7.3.2

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.3

com.apple.driver.ApplePolicyControl 3.1.33

com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleBacklight 170.2.2

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleUSBTCButtons 227.6

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17

com.apple.driver.AppleUSBTCKeyboard 227.6

com.apple.driver.AppleIRController 312

com.apple.driver.AppleUSBCardReader 3.0.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.iokit.SCSITaskUserClient 3.2.1

com.apple.iokit.IOAHCISerialATAPI 2.0.3

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.1.0

com.apple.driver.AppleFWOHCI 4.9.0

com.apple.driver.AirPort.Brcm4331 561.7.22

com.apple.driver.AppleAHCIPort 2.3.1

com.apple.nvenet 2.0.17

com.apple.driver.AppleUSBHub 5.1.0

com.apple.driver.AppleUSBEHCI 5.1.0

com.apple.driver.AppleUSBOHCI 5.1.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.5

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.5

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.4

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 195.0.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSurface 80.0.2

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.driver.DspFuncLib 2.2.5a5

com.apple.nvidia.nv50hal 7.3.2

com.apple.NVDAResman 7.3.2

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.2.5a5

com.apple.iokit.IOHDAFamily 2.2.5a5

com.apple.iokit.IOAudioFamily 1.8.6fc18

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleSMC 3.1.3d10

com.apple.driver.IOPlatformPluginLegacy 5.0.0d8

com.apple.driver.IOPlatformPluginFamily 5.1.1d6

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleGraphicsControl 3.1.33

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17

com.apple.iokit.IOBluetoothFamily 4.0.8f17

com.apple.driver.AppleUSBMultitouch 230.5

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1

com.apple.iokit.IOUSBMassStorageClass 3.0.3

com.apple.driver.AppleUSBMergeNub 5.1.0

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1

com.apple.iokit.IOFireWireFamily 4.4.8

com.apple.iokit.IO80211Family 420.3

com.apple.iokit.IOAHCIFamily 2.0.8

com.apple.iokit.IONetworkingFamily 2.1

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IOUSBFamily 5.1.0

com.apple.driver.NVSMU 2.2.9

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.11

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 331.7

com.apple.iokit.IOStorageFamily 1.7.2

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.5

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

Unable to gather system configuration information.Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.47f2

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.198.19.22)

Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST9250315ASG, 250.06 GB

Serial ATA Device: HL-DT-ST DVDRW GS23N

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 5

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

Hi Bob,

Have you seen my message to Lex I sent today. Sadly....my computer crashed today. Help!

Lenore

Hi Lex and Bob,

My iphone 4s was connected because I had just transferred some photos over about 10 minutes before it crashed.

Ellie