HT201407: If you can't activate your iPhone
Learn about If you can't activate your iPhone
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Helpful answers
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Apr 8, 2014 7:11 AM in response to Jade_cbby imobl,What happens when you try to activate it?
If there is an error message, what is the exact wording of that message?
Is the activation process asking for an AppleID that you do not know?
Is the iPhone new or used/
Has the iPhone been jailbroken or modified to work with other than the
original wireless provider?
You need to provide more information before someone can offer a solution.