HT201407: If you can't activate your iPhone

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Jade_cb

Q: My iPhone 5s won't activate

My iPhone 5s won't activate

iPhone 5s, iOS 7.0.6

Posted on Apr 8, 2014 3:25 AM

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Q: My iPhone 5s won't activate

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  • by imobl,

    imobl imobl Apr 8, 2014 7:11 AM in response to Jade_cb
    Level 5 (7,031 points)
    iPhone
    Apr 8, 2014 7:11 AM in response to Jade_cb

    What happens when you try to activate it?

     

    If there is an error message, what is the exact wording of that message?

     

    Is the activation process asking for an AppleID that you do not know?

     

    Is the iPhone new or used/

     

    Has the iPhone been jailbroken or modified to work with other than the

    original wireless provider?

     

    You need to provide more information before someone can offer a solution.