HT203213: iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server

Learn about iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
Taletha

Q: iTunes could not contact the iPhone software update server because you are not connected to the Internet.

I have attempted all of the above suggestions and am still receiving the same error message. I have also turned my internet security off and have received the same message. I am using a dongle for my internet, would this make a difference?

iPhone 4S, iOS 7.1

Posted on Apr 8, 2014 5:52 AM