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Di4870

Q: When I plug my phone in to my pc to download photos, it sates my devce has no photos

When I plug my iphone 5 in to my PC to download photos, it states there are no photos on my device, tried different leads, none work

iPhone 5, iOS 7.1

Posted on Apr 8, 2014 7:46 AM

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Q: When I plug my phone in to my pc to download photos, it sates my devce has no photos

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  • Helpful answers

  • by Ralph9430,Helpful

    Ralph9430 Ralph9430 Apr 8, 2014 7:49 AM in response to Di4870
    Level 6 (18,202 points)
    Apple Watch
    Apr 8, 2014 7:49 AM in response to Di4870

    You didn't say, but did you start your camera application on the computer? That application should "see" your iphine and be able to copy photos from the Camera Roll.

     

    Please provide some additional information? Where in the iPhone are the photos you are trying to copy to the PC. Are they in the Camera Roll or are they in some alternate album?

  • by rockmyplimsoul,Helpful

    rockmyplimsoul rockmyplimsoul Apr 8, 2014 7:51 AM in response to Di4870
    Level 5 (7,212 points)
    iTunes
    Apr 8, 2014 7:51 AM in response to Di4870

    Do you actually have photos in your Camera Roll?  Note that any other category for photos, such as photos you sync'd through iTunes, Photo Stream, etc. won't transfer back to your PC this way.

  • by Di4870,

    Di4870 Di4870 Apr 8, 2014 4:24 PM in response to Ralph9430
    Level 1 (0 points)
    Apr 8, 2014 4:24 PM in response to Ralph9430

    Hi Ralph, my photos are in both camera roll and my photo stream, loads of photos in both, yes I started my camera application on my pc but it says there are no photos on my device and doesn't give me the opportunity to click the "next" button to start the download. I have always been able to download photos to pc but suddenly can't. It is a works pc and have had IT try to help to no avail.

  • by Di4870,

    Di4870 Di4870 Apr 8, 2014 4:27 PM in response to rockmyplimsoul
    Level 1 (0 points)
    Apr 8, 2014 4:27 PM in response to rockmyplimsoul

    Thank you, my reply is same as to Ralph :)