When using Google Chrome on my Macbook Pro, I've got a homepage popping up that is a search engine called "Trovi". Below is a screen shot of what comes up when I first open Chrome. My settings are normal inside Chrome, and this only pops up the first time Chrome is opened. Has anyone had a problem with this, and if so, what is your recommended method for removal of this virus?
MacBook Pro, OS X Mavericks (10.9.2)
I'm not sure Trojan/Virus is the right word to use.
I think you've just gotten an unwanted search provider.
That ad needs some refinement also...
How to fix:
Chrome Settings > Extensions > Remove Trovi
Also
In Settings > Scroll down to search > Manage search engines > Remove everything but your preferred search engine.
Trovi is a new one for me, but often these sorts of things are driven by existing adware or network issues. See my Adware Removal Guide and see if anything there solves it. If not, post back here for further suggestions.
I can go in and refine the settings. However, it's not just an unwanted search provider as I have gone and already removed all of the unwanted search engines and checked the extensions. And yet, every time you open the first time, it popped.
Having said that, I have found a fix. I simply went in and reset my defaults in Chrome, and it was gone. I'm not sure how this could completely remove the issue, but for now it does not seem to be there anymore. I'll update if this changes.
Thats didnt work for me.
Please HELP
Daniel, please create a new discussion (and reference this one)
In your new thread,
Describe your system version
What browsers are used (do you see Trovi on all of them or not?)
Have you reset them to default?
Have you seen Thomas_r's adware removal guide? (and followed it?)
Please use the information in this discussion so that we can help you.
yes, already tried that
look at this, now trovi is out but got now a bunch of adds that are driving me crazy
What browser are you using ?
Is it in all ?
Have you reset them ?
I normally use CHROME, but if I opne SAFARI, its also in there.
I try and reset it and nothing.
Well as its in Safari and you have tried all the options already given
Back up all you folders/files etc and clean install your system. You can not remove safari without a clean install.
Delete all your other browsers except Safari from your applications folders
and try this again
http://blog.qisupport.com/remove-trovi-com-iesafarichromefirefoxopera-manual-rem oval/
You do not give any info as to which operating system you are using or what year mac etc
so search these forums on how to do a clean install depending on your equipment
How do you remove this from safari?
1. Delete all cookies. Remove conduit search engine. Set your page a blank. Reset all browsers. Don't restart the browsers.
2. Go to library/system/ and library/system/Internet Plug-Ins/. Find all related to 'conduit' and 'vsearch'. Delete them.
3. Go to llibrary/system/ and library/system/Internet Plug-Ins/. Find all related to 'conduit' and 'vsearch'. Delete them.
4. Reboot.
I hope it'll work for you!
This is a malware that installs 2 different pieces of adware.. the 1st is the conduit plugin and the 2nd is the vsearchA adware.
I wrote an applescript to remove this if you want to use it. Just open up the AppleScript Editor which is located in your Applications/Utilities folder. Copy the script below and paste it into the AppleScript Editor and then press Run.
set Question to display dialog ¬
"Please quit all browsers before running this script" buttons {"Cancel", "Run"} default button 1
if button returned of Question is "Run" then
try
do shell script "rm -r /System/Library/Frameworks/VSearch.Framework; rm -r /Library/Application Support/VSearch; rm /Library/LaunchAgents/com.vsearch.agent.plist; rm /Library/LaunchDaemons/com.vsearch.daemon.plist; rm /Library/LaunchDaemons/com.vsearch.helper.plist; rm -r ~/Conduit" with administrator privileges
do shell script "defaults write com.apple.Safari HomePage -string www.google.com && defaults write com.apple.Safari SearchProviderIdentifier -string com.google.www"
do shell script "rm ~/Library/Application\\ Support/Google/Chrome/Default/Preferences"
on error the error_messagenumber the error_number
end try
end if
I don't know if you're still having problems, but I may have a solution regardless. I had the same problem and did a bit of research. You can't exactly uninstall the program, and apple doesn't have a control panel with the add/remove programs option that you have on a PC. I may be wrong, but I believe the reason behind this is because everything is treated like an application. A program isn't removed by uninstalling it, but by throwing it away, which can be difficult to accept by PC users. Anyway...
You need to throw Trovi away. But there's sort of a process to it if you want to completely get rid of it, which you do.
1. Go to your trash.
2. Search for "Trovi".
3. Make sure the "This Mac" search option is chosen, instead of "Trash".
4. Click on the "+" by the save button.
5. Click on the first option box that shows up. I'm assuming the current option will be "Kind". Choose "Other".
6. A new box should appear. Search and select "System files".
7. You should now be back in the "Trash" box. Where "Kind" was once, the option should now read "System files". The option box directly to the right may read "aren't included". Select the option "are included".
8. You may now throw all that shows up in the trash. It will delete everything related to Trovi.
Once this is done you may close your trash bin and Trovi should be completely gone from your Mac!
*Quick note-the "+" may or may not show up in your trash after typing in "Trovi" while it is still open. Try closing chrome, safari, firefox, internet exploror, or any other search engines if this is the case.
Good luck!
Trovi Virus Removal Needed
