You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple Fitness+ unveils an exciting lineup of new ways to stay active and mindful in 2025

Offerings include new programs for strength, pickleball, yoga, and breath meditation, and a new collaboration with Strava. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my safari has quit working on my mac book pro os 10.7.5

User uploaded fileUser uploaded file

Posted on Apr 8, 2014 8:31 AM

Reply
11 replies

Apr 9, 2014 3:17 AM in response to david cfromapple valley

You've got the right Safari version now, but I see now that there appears to be a system file from Mountain Lion there. (copied report text is much easier to read than screenshots).


Is it possible that Safari for Mountain Lion was installed in error at some point ?.


What seems to have happened, is that reinstalling has not overwritten the 'newer' Safari.framework which when used, is looking for Accounts.framework which doesn't exist in Lion.

Apr 9, 2014 3:37 AM in response to andyBall_uk

Erase/install/migrate should resolve this, and would be the 'safer' option, since other system files may have been removed/altered. However, there is a download link for Safari 6.1.3 Lion, which Apple don't publish, except in the 'update catalog' which AppStore consults to see what's available.


This installer makes no checks as to suitability, so could damage a system that it isn't meant for. However, I'd expect it to replace the problem file.




http://swcdn.apple.com/content/downloads/15/57/031-3445/ufnxrdv2eonlvqoavqx3lvqj4woggy313m/Safari6.1.3Lion.pkg

---------------------------------------------


Another option that has worked in previous Safari versions is below : I don't have Lion to double- check with at the moment.


triple-click the line below to select it, then choose Services - Reveal from the Services menu, or by ctrl-clicking & picking Services...

/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/Resources/Info.plist



or use Finder to locate & select that file manually

you should be able to save some clicks via Finder - Go - Go to folder & pasting in

/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/Resources


Either way, a Finder window should open, with Info.plist selected - drag it to the trash, providing an admin name/pass when required.



Open the App Store & click on Updates - now click Reload Page from the Store menu (Command R) (you may need an Admin name/pass... Safari should appear in the list after a short delay while 'checking for updates'.



If the Safari install completes - do not 'put back' the file you trashed, it will have been replaced.

Apr 9, 2014 7:26 AM in response to david cfromapple valley

>>Ctrl-click & 'put back' the plist you trashed, then get a Safari crash report & paste the text here.


Any way you can post the full text rather than images ?.


Regardless, if you've run the 6.1.3 installer, then seemingly that refused to overwrite a later file too, so you'd have to either remove it before running the installer again & hope that installer doesn't use it. Or, use Pacifist to 'force' the update.


The file shown in your report is


/System/Library/StagedFrameworks/Safari/Safari.framework : version 8537

A Lion system with Safari 6.1.3 should have version 7537


>>Is it possible that Safari for Mountain Lion was installed in error at some point ?.

Feb 12, 2015 11:26 AM in response to andyBall_uk

I having this problem was trying to update

Safari [204]

Path: /Applications/Safari.app/Contents/MacOS/Safari

Identifier: com.apple.Safari

Version: 5.1.7 (7534.57.7)

Build Info: WebBrowser-7534057007000000~2

Code Type: X86-64 (Native)

Parent Process: launchd [119]


Date/Time: 2015-02-12 11:09:26.912 -0800

OS Version: Mac OS X 10.7.5 (11G63)

Report Version: 9


Interval Since Last Report: -8261259 sec

Crashes Since Last Report: -44

Per-App Crashes Since Last Report: 9

Anonymous UUID: 38AD1937-DE1B-4178-A293-EA3595424551


Crashed Thread: 0


Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000


Application Specific Information:

dyld: launch, loading dependent libraries


Dyld Error Message:

Library not loaded: /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts

Referenced from: /System/Library/StagedFrameworks/Safari/Safari.framework/Safari

Reason: image not found


Binary Images:

0x103c14000 - 0x103c14fff com.apple.Safari (5.1.7 - 7534.57.7) <72510CA8-DEAF-3CA8-A9EC-C6FB872CE6E4> /Applications/Safari.app/Contents/MacOS/Safari

0x103c1e000 - 0x104124ffb com.apple.Safari.framework (9537 - 9537.76.4) <28E2BB7D-87E5-357C-B22E-D4091B5AF7EE> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari

0x104511000 - 0x10453efe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <6E5C8AC3-DBB7-31CB-BEB7-D6ED8E6DE0CE> /usr/lib/libSystem.B.dylib

0x7fff63814000 - 0x7fff63848baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld


Model: MacPro1,1, BootROM MP11.005D.B00, 4 processors, Dual-Core Intel Xeon, 3 GHz, 16 GB, SMC 1.7f10

Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB

Memory Module: DIMM Riser A/DIMM 1, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x02FE, 0x4542453231464434414846442D36452D4520

Memory Module: DIMM Riser A/DIMM 2, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x02FE, 0x4542453231464434414746442D36452D4520

Memory Module: DIMM Riser B/DIMM 1, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x02FE, 0x4542453231464434414746442D36452D4520

Memory Module: DIMM Riser B/DIMM 2, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x02FE, 0x4542453231464434414746442D36452D4520

Memory Module: DIMM Riser A/DIMM 3, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x02FE, 0x4542453231464434414846442D36452D4520

Memory Module: DIMM Riser A/DIMM 4, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x02FE, 0x4542453231464434414846442D36452D4520

Memory Module: DIMM Riser B/DIMM 3, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x02FE, 0x4542453231464434414746442D36452D4520

Memory Module: DIMM Riser B/DIMM 4, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x02FE, 0x4542453231464434414746442D36452D4520

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.36.15)

Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 0 incoming serial ports

Network Service: Ethernet 1, Ethernet, en0

Network Service: Wi-Fi, AirPort, en2

PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1

PCI Card: ATI Radeon HD 5770, ATY,HoolockParent, Slot-1

Serial ATA Device: WDC WD1001FALS-00E8B0, 1 TB

Serial ATA Device: ST31000528AS, 1 TB

Parallel ATA Device: PIONEER DVD-RW DVR-112D

USB Device: hub_device, apple_vendor_id, 0x9131, 0xfd400000 / 2

USB Device: USB Optical Mouse, 0x046d (Logitech Inc.), 0xc064, 0xfd410000 / 5

USB Device: Keyboard Hub, apple_vendor_id, 0x1005, 0xfd430000 / 4

USB Device: Apple Keyboard, apple_vendor_id, 0x021e, 0xfd432000 / 6

USB Device: Apple Cinema HD Display, apple_vendor_id, 0x9223, 0xfd420000 / 3

USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x3d100000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8206, 0x5d200000 / 2

FireWire Device: built-in_hub, 800mbit_speed

my safari has quit working on my mac book pro os 10.7.5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.