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Issue while trying to change User Passwords on OSX 10.6.8

Hi. I recently wanted to change log in passwords on my system. I currently have a password on my account and have changed it in the past but am running into the following issues now. First issue is the Icon for "Users & Groups" is no where to be found on the Preferences Window/Pane - I've even gone through "Spotlight Search" with no luck. I've also found a link for "Account Preferences" from the help screens and am given the following error.


"The item cannot be opened. It may be disabled or not installed. 2 param error" with the only option of "Ok" to be clicked.


Has anyone else had this issue. Is there a way to reinstall the User and Groups or Account Preferences app. Or is there anything I can at least do other than have to completely reinstall 10.6.8 from the CD.



Please help! And - Thank you in advance!

Mac mini, Mac OS X (10.6.8), Accounts, Users, Passwords

Posted on Apr 8, 2014 10:06 AM

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4 replies

Apr 8, 2014 10:20 AM in response to uptowndood

You can see if it is still on the drive by looking for it in /System/Library/CoreServices/. I don't remember where in that folder. If you can't find it then you need to reinstall Snow Leopard.


Reinstall OS X without erasing the drive


1. Repair the Hard Drive and Permissions


Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.


If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.


2. Reinstall Snow Leopard


If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.


Download and install Mac OS X 10.6.8 Update Combo v1.1.

Issue while trying to change User Passwords on OSX 10.6.8

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