2 Replies Latest reply: Apr 8, 2014 11:55 AM by kaybcox36
kaybcox36 Level 1 Level 1 (0 points)

I did the ios 7 update on my iPhone 4s last night. Mid update, my iphone gave the "connect to itunes" Screen. I connected to itunes and found that my iphone had enetered "recovery mode" and had to be restored. Tried to restore it and about 3/4 way through restore I get an error message that says " the iPhone "iPhone" could not be restored. An unknown error occurred (1)." I have done this serveral times now and each time I get the same message.

Mind you, I have tried restarting the iphone, I have charged the phone over night, I have tried using a different cable/different USP port, I have tried using a different computer, restarting my computer, "home/lock" button hold down. All I can get, regardless of all this, is an error message and a permantent "plug into iTunes screen."


iPhone 4S, iOS 7.0.2