2 Replies Latest reply: Apr 8, 2014 12:51 PM by Kappy
HaleyLexie Level 1 (0 points)

I downloaded the new itunes but now it says I need to update my os x to 10.6 or later. I couldn't find that version. Does anyone have  some advice to help me out, becasue I really need to back up my phone before I get my new one.

  • Allan Eckert Level 9 (50,716 points)

    It would be helpful if you told us which version of OS X your Mac is currently running?


    If you click on the apple in the upper left hand corner of the monitor and select About This Mac in the pull down menu


    That should open a pane with the version of OS x list ed in it


    Please post that here



  • Kappy Level 10 (266,026 points)

    Upgrading to Snow Leopard


    You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.


    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.


         Snow Leopard General Requirements


           1. Mac computer with an Intel processor

           2. 1GB of memory

           3. 5GB of available disk space

           4. DVD drive for installation

           5. Some features require a compatible Internet service provider;

               fees may apply.

           6. Some features require Apple’s iCloud services; fees and

               terms apply.