Q: RICOH Aficio MP 5001 and Mavericks?

I tried installing the printer, by specifiying the IP address. When I print all I get is "%!PS-Adobe-3.0 Query userdirect.... and a bunch of other crap." then about 20 blank pages spew out.

Im guessing it is trying to print Postscript, but failing. My IT guys are completely useless since they don't touch anything mac.

How can

MacBook Pro, Mac OS X (10.7.3)

Posted on Apr 8, 2014 2:09 PM

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Q: RICOH Aficio MP 5001 and Mavericks?

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by pedro d,

pedro d Apr 10, 2014 2:19 PM in response to TechieJustin
Community Specialists

Apr 10, 2014 2:19 PM in response to TechieJustin

Hello there, TechieJustin.

The following Knowledge Base articles offer up some great steps for troubleshooting printer issues:

Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147

Thanks for reaching out to Apple Support Communities.

Cheers,
Pedro.
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Q: RICOH Aficio MP 5001 and Mavericks?

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