Hello I've got iPad 4 is locked on iCloud account I do not know account I hope a solution to this problem.

Hello I've got iPad 4 is locked on iCloud account I do not know account

I hope a solution to this problem.

I Sarle how many years, but I want Refer fils Buy Abyad because I love Apple.And you are a big company, but I want a solution

iPad, iOS 7.1

Posted on Apr 8, 2014 3:13 PM

Reply
1 reply

Apr 10, 2014 7:46 AM in response to abdstar

Hello there, abdstar.


Sounds like your issue is with Activation Lock. The following Knowledge Base article reviews what the feature is all about:


iCloud: Find My iPhone Activation Lock in iOS 7

http://support.apple.com/kb/ht5818


Additionally this article reviews how to remove the account from a device:


Find My iPhone Activation Lock: Removing a device from a previous owner’s account

http://support.apple.com/kb/TS4515


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

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Hello I've got iPad 4 is locked on iCloud account I do not know account I hope a solution to this problem.

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