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Facebook contact pictures are now a blue box with a ?

For some unknown reason, my contact photo's on Facebook have been replaced by a blue box with a question mark. Can you help?

iMac, OS X Mavericks (10.9.2)

Posted on Apr 8, 2014 5:03 PM

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Question marked as Best reply

Posted on Apr 8, 2014 7:22 PM

Using Safari to access Facebook ?? Might be a cookies and cache issue ..



If so, from your Safari menu bar click Safari > Preferences then select the Privacy tab.


Click: Remove All Website Data



Now empty the Safari cache.



From your Safari menu bar click Safari > Preferences then select the Advanced tab.


Select: Show Develop menu in menu bar


Now click Develop from the menu bar. From the drop down menu click Empty Caches.



Quit and relaunch Safari then try Facebook.

1 reply
Question marked as Best reply

Apr 8, 2014 7:22 PM in response to elysefromqc

Using Safari to access Facebook ?? Might be a cookies and cache issue ..



If so, from your Safari menu bar click Safari > Preferences then select the Privacy tab.


Click: Remove All Website Data



Now empty the Safari cache.



From your Safari menu bar click Safari > Preferences then select the Advanced tab.


Select: Show Develop menu in menu bar


Now click Develop from the menu bar. From the drop down menu click Empty Caches.



Quit and relaunch Safari then try Facebook.

Facebook contact pictures are now a blue box with a ?

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