HT201184: Solutions for connecting to the Internet, setting up a small network, and troubleshooting

Learn about Solutions for connecting to the Internet, setting up a small network, and troubleshooting
MES6
Level 1 (0 points)

Q: Internet is working correctly, Safari is not connecting.

internet is working correctly.

Safari is not connecting.

iMac

Posted on Apr 8, 2014 7:20 PM

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MES6

Q: Internet is working correctly, Safari is not connecting.

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  • Helpful answers

  • by dominic23,

    dominic23 dominic23 Apr 9, 2014 10:34 AM in response to MES6
    Level 8 (41,507 points)
    Mac OS X
    Apr 9, 2014 10:34 AM in response to MES6

    Go step by step and test.

     

    1. Power cycle

         Power off the router. Unplug it from the wall. Wait a while.

         Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.

         It will take a   while.

         Restart the computer.

     

         Start up in Safe Mode

         http://support.apple.com/kb/PH11212

     

     

    2 Empty Caches

     

        Safari > Preference > Advanced

        Checkmark the box for "Show Develop menu in menu bar".

        Develop menu will appear in the Safari menu bar.

        Click Develop and select "Empty Caches" from the dropdown.

     

     

    3. System Preference > Network > Advanced  > Proxies Tab

        Under "Select Protocol", uncheck any box if selected.

        Click "OK" then  "Apply"

     

    4. Turn off Extensions if any, and launch Safari.

        Safari > Preferences > Extensions