HT203512: iCloud: Account troubleshooting

Learn about iCloud: Account troubleshooting
rachelmj

Q: when I click on the 'system  preferences' it does not have the 'I cloud' icon. How can I set it up if that is not there?? Please help!

I have updated my computer and also my phone and still unable to find the 'i cloud' icon when I go to my 'system prefrences' on my computer... I need to be able to set this up  so when my replacement phone comes in 2 days I will have I cloud and will not lose all of my information off of my phone. thank you.

MacBook, Mac OS X (10.6.8)

Posted on Apr 8, 2014 7:59 PM

Close

Q: when I click on the 'system  preferences' it does not have the 'I cloud' icon. How can I set it up if that is not there?? Ple ... more

  • All replies
  • Helpful answers

  • by randers4,

    randers4 randers4 Apr 8, 2014 8:21 PM in response to rachelmj
    Level 9 (62,874 points)
    Apr 8, 2014 8:21 PM in response to rachelmj

    iCloud requires OS X Lion (10.7.5) or higher.  You will need to upgrade to OS X Lion higher in order to set up iCloud on your Mac.  First check to see if your system meets the system requirements to upgrade.

     

    Lion system requirements are:

     

    • Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    • 2GB of memory
    • OS X v10.6.6 or later (v10.6.8 recommended)
    • 7GB of available space

     

    Mountain Lion and Mavericks requirements are the same, as listed here: http://support.apple.com/kb/HT5842.

     

    If you can run Mavericks, you can download a free upgrade from the Mac App Store.  If your system can only run Lion, you can go here to purchase a redemption code to download it from the Mac App Store.  If you prefer Mountain Lion for software compatibility reasons, you can go here to purchase a redemption code to download it from the Mac App Store.

     

    After upgrading, you will find iCloud in System Preferences>iCloud on your Mac, and can set it up as explained here: http://www.apple.com/icloud/setup/mac.html.

     

    Before upgrading, you may want to check the compatibility of your existing applications by checking here: http://roaringapps.com/apps:table.   Also be aware that older PPC programs such as AppleWorks and Office 2004 for Mac will not run on OS X Lion or higher.