I've followed the directions to a T, and I still can't sync my phone & my itunes. HELP!
Go through the troubleshooting steps in this article: iOS device not recognized in iTunes for Windows.
I ended up doing an uninstall, new download and install. Got new computer with Win8 Christmas 2012 and have had continual program problems. I HATE WIN8!
I went out of my way to get one that still had Windows 7, although I've heard that 8.1 isn't bad once you get used to it.
Retrieving data ...