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How do you go about resetting your security questions?

I am going to upgrade to another phone. However, I can't remember my security answers. How do I go about getting them changed?

iPhone 3G

Posted on Apr 8, 2014 8:12 PM

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Posted on Apr 8, 2014 8:13 PM

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.

They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


(104397)
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Question marked as Best reply

Apr 8, 2014 8:13 PM in response to LeaFransen

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.

They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


(104397)

Apr 8, 2014 8:15 PM in response to LeaFransen

Alternatives for Help Resetting Security Questions and/or Rescue Mail


1. If you have a valid rescue email address, then use this procedure:

Rescue email address and how to reset Apple ID security questions.


2. Fill out and submit this form. Select the topic, Account Security. You must

have a Rescue Email to use this option.


3. This is the only option if you do not already have a valid Rescue Email.

These are telephone numbers for contacting Apple Support in your country.

Apple ID- Contacting Apple for help with Apple ID account security. Select

the appropriate country and call. Ask to speak to the Account Security Team.

Note: If you have already forgotten your security questions, then you cannot

set up a rescue email address in order to reset them. You must set up

the rescue email address beforehand.


Your Apple ID: Manage My Apple ID.

Apple ID- All about Apple ID security questions.

How do you go about resetting your security questions?

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