HT201195: If you can't redeem your iTunes or Apple Music Gift Card or content code

Learn about If you can't redeem your iTunes or Apple Music Gift Card or content code
Laurenella33
Level 1 (0 points)

Q: Cannot access balance with original code

As part of the civil suit for iBook pricing, I received a redem amount with a code number. However after using

This code only once, it no longer works and I still have a large balance. Any suggestions?

iBook

Posted on Apr 9, 2014 12:11 AM

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Laurenella33

Q: Cannot access balance with original code

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  • by King_Penguin,

    King_Penguin King_Penguin Apr 9, 2014 12:14 AM in response to Laurenella33
    Level 10 (133,666 points)
    iTunes
    Apr 9, 2014 12:14 AM in response to Laurenella33

    What do you mean 'after using this code only once, it no longer works and I still have a large balance' ? If you are trying to redeem the code again then you won't be able to, you can only redeem a code once - it's balance should be on your account.