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i still cant turn on my wi fi on my phone

cant get my wifi on its dimed out i have tred to do the reset it and put it to factory setings but nothing can u help

iOS 7.1

Posted on Apr 9, 2014 1:38 AM

Reply
1 reply

Apr 11, 2014 1:53 PM in response to helentur

Hi there helentur,


You may find the troubleshooting steps in the article below helpful.


iOS: Wi-Fi settings grayed out or dim

http://support.apple.com/kb/ts1559


Resolution

Follow these steps to resolve the issue:

  1. Restart your iOS device.
  2. Make sure that airplane mode is off by tapping Settings > Airplane Mode.
  3. Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
    This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
  4. Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.


If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, see how to resolve those Wi-Fi issues.


-Griff W.

i still cant turn on my wi fi on my phone

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