HT201363: About Apple ID security questions

Learn about About Apple ID security questions
npn.nhung
Level 1 (0 points)

Q: About the visa card

Hi all, I've just changed the visa card number and security code in  my apple store account settings. As soon as I finished it, the bank sent a message to me saying that they charged me 1USD for a deal in iTune store; actually I did not buy anything

 

Haver anyone of you got in that trouble?

 

Many thanks!

 

Nhung

iPhone 5, iOS 7.1

Posted on Apr 9, 2014 2:51 AM

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npn.nhung

Q: About the visa card

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  • Helpful answers

  • by Niel,Helpful

    Niel Niel Apr 9, 2014 8:22 AM in response to npn.nhung
    Level 10 (314,599 points)
    Mac OS X
    Apr 9, 2014 8:22 AM in response to npn.nhung

    If that's actually a charge and not an authorization hold(Apple places these to check that cards are valid), click here and ask the iTunes Store staff for assistance.

     

    (104420)

  • by npn.nhung,

    npn.nhung npn.nhung Apr 9, 2014 8:35 AM in response to Niel
    Level 1 (0 points)
    Apr 9, 2014 8:35 AM in response to Niel

    Thanks so much for ur reply!

    I have another question. This afternoon, I downloaded a free app but there poped up a sign that I must verify my payment info before make purchase. I thought there was sth wrong 'coz it is a free app, then I ticked None in the settings. If I add the card number again, will they charge me once again?

  • by Niel,Helpful

    Niel Niel Apr 9, 2014 8:42 AM in response to npn.nhung
    Level 10 (314,599 points)
    Mac OS X
    Apr 9, 2014 8:42 AM in response to npn.nhung

    It'll probably result in another authorization hold. If an actual charge gets placed on the card, contact Apple.

     

    (104427)