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QT Player 7 won't upgrade to Pro after purchase

Purchased the $29 upgrade for QT pro, yet the software won't upgrade.

running 10.9.2, QT 7.6.6

within upgrade window complete exactly (cap senstive) as apple dicates and yet nothing.

have shut down iMac twice, to no avail.

even called apple store and had them verify that in fact I did purchase, AMEX charged, etc.

going a liitle insane after four hours.


any ideas?

OS X Mavericks (10.9.2)

Posted on Apr 9, 2014 6:21 AM

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QT Player 7 won't upgrade to Pro after purchase

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