After I installed Mavericks on my Air I and try to scan, (I go to preferences, pull up the printer and click on scan) I get this message in the scanner window: "Failed to open a session on the device". I had no trouble on Lion.
MacBook Air (13-inch Mid 2011), OS X Mavericks (10.9.2), HP Officejet Pro 8600 printer/scann
Did you delete and re-Add the printer and scanner and fax in Print & scan prefs? To make use of the latest driver available to Mavericks.
Did you delete and re-Add the printer and scanner and fax in Print & scan prefs? To make use of the latest driver available to Mavericks.
The removal and installation process had over 10 steps but HP.com support gave detailed instructions. All it took was patience.--
I am having a similar problem:
HP Photosmart C3180 all-in-one printer.
Will print documents, but when I open Image Capture, I get an error message: No camera or scanner connected.
I already did the following:
shut down / unplugged the back of the mac
turned on/off printer
unplugged USB from back of mac and plugged it in again
deleted printer: system preferences print & scan > right clicked on the printer (listed on the left) > reset printing system > shut down the mac > restored the mac > added the c3180
What else can I do? I need to use my scanner, especially with tax season approaching!!
~using OS 10.7.5
I just installed Mavericks on my Air and now my HP Pro 8600 won't scan.
