Wifi connects, but not internet

Question

Level 1

8 points

Wifi connects, but not internet

My computer connects to wifi, but there is still not actual internet connection. It isn't a problem of my router as I have tried it in multiple locations with many different wifi networks.

I have tried restarting my computer, deleting and then recreating the airport, adding different DNS servers such as 4.2.2.2 and 4.2.2.4 and 8.8.8.8, as these are the suggestions I've found online already, but none of them seem to help.

Does anyone else have an idea of what could be wrong? It seems like a setting is wrong or otherwise the airport is just broken :/

Thanks!

-JJ

MacBook Pro (15-inch Late 2008), OS X Mavericks (10.9.2)

Posted on Apr 9, 2014 7:56 AM

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Answer 1

Andy-J-D

Level 3

645 points

Apr 9, 2014 8:22 AM in response to JJensen1212

Have you tried other devices, do they connect to the internet over the same wifi network?

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Answer 2

JJensen1212 Author

Level 1

8 points

Apr 9, 2014 8:31 AM in response to Andy-J-D

Yes other devices, including other people's computers, are able to connect to the wifi and then use the internet.

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Answer 3

Andy-J-D

Level 3

645 points

Apr 9, 2014 8:44 AM in response to JJensen1212

If you haven't, you can try Settings -> Network -> Advanced, Renew DHCP Lease.

If that doesn't work, switch to Manual IP and try setting a static IP.

http://support.apple.com/kb/PH14009

The other side of troubleshooting the hardware - have you tried your MBP on other wireless networks?

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Answer 4

JJensen1212 Author

Level 1

8 points

Apr 9, 2014 9:08 AM in response to Andy-J-D

The IP address was set to manual with 0.0.0.0 as the IPv4, so it may be the IP. However, I changed it to DNS and renewed it but it still didn't work. Does it need to be connected to the internet somehow during this part?

Also, I tried putting in the IP address that was generated from renewing in manually instead of as dhcp... Should it be the same IP?

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Answer 5

Andy-J-D

Level 3

645 points

Apr 9, 2014 9:26 AM in response to JJensen1212

First thing I'd try is set it to 'Using DHCP' and renew the lease. Then if it doesn't do anything, restart, delete the network from the list, re-connect, and try that again.

If that doesn't work, find the IP address of a device that's connected and working (something like 192.168.0.5). Pick a higher number to go after the last . (like 192.168.0.58), change the IP config to Using DHCP with Manual Address, and enter it. Note that your network may be 192.168.1.X or 2.X or whatever.

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