how do I not sync notes with my email? I have a business email on my iphone as well as his iphone. Now all of my notes are on his phone, and all of his notes are gone. We have never adjusted any settings, I only added the shared email account to his phone

Question

how do I not sync notes with my email? I have a business email on my iphone as well as his iphone. Now all of my notes are on his phone, and all of his notes are gone. We have never adjusted any settings, I only added the shared email account to his phone

How do I not sync notes with my email? I have a business email on my iphone as well as my husbands iphone. Now all of my notes are on his phone, and all of his notes he previously has on his iphone are gone. We have never adjusted any settings or hooked it up to itunes, I only added the shared email account to his phone. Help???

iPhone 5

Posted on Apr 9, 2014 9:17 AM

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Answer 1

jeremy_v

Community Specialist

Apr 11, 2014 1:02 PM in response to StoneLeadyFarms

Hi StoneLeadyFarms,

Thanks for visiting Apple Support Communities.

It sounds like notes on your devices may have synced when the email account was added, as described here:

iOS: Syncing Notes

http://support.apple.com/kb/HT4191

Notes are associated with an IMAP email account or iCloud account. To sync Notes, enable Notes for each account in Settings > Mail, Contacts, Calendars or Settings > iCloud.

You can stop syncing notes by tapping Settings > Mail, Contacts, Calendars or Settings > iCloud, tapping the email address that you added, and switching Notes to the off position.

Additionally, if your husband has backed up his iPhone to iTunes or iCloud, the steps in this article can help with recovering the lost notes from his device:

iOS: Back up and restore your iOS device with iCloud or iTunes

http://support.apple.com/kb/HT1766

Best Regards,

Jeremy

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