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My 2010 Macbook Pro Keeps Shutting Down

Here is the report that shows up.




Anonymous UUID: 9766FE77-F4DD-49AF-86D4-DD37FAA7A37E



Wed Apr 9 10:59:22 2014

panic(cpu 2 caller 0xffffff7f80f8c007): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8114237000 0x0a5480a2, D0, P2/4

Backtrace (CPU 2), Frame : Return Address

0xffffff80e8723af0 : 0xffffff8000220792

0xffffff80e8723b70 : 0xffffff7f80f8c007

0xffffff80e8723c00 : 0xffffff7f81084b83

0xffffff80e8723c60 : 0xffffff7f81084bf7

0xffffff80e8723cd0 : 0xffffff7f81ca9855

0xffffff80e8723e10 : 0xffffff7f810a8ddd

0xffffff80e8723e40 : 0xffffff7f80f95d6a

0xffffff80e8723ef0 : 0xffffff800063d4d6

0xffffff80e8723f30 : 0xffffff800063c250

0xffffff80e8723f70 : 0xffffff800063c0f4

0xffffff80e8723fb0 : 0xffffff8000820057

Kernel Extensions in backtrace:

com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f80f 25000->0xffffff7f81220fff

dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8073d000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80f13000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80eda000

com.apple.nvidia.nv50hal(7.3.2)[38ACBB3D-4E3C-3883-9A4B-67F15592905F]@0xffffff7 f81b44000->0xffffff7f81e66fff

dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f80f 25000

dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8073d000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

11G63b



Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: MacBookPro6,2 (Mac-F22586C8)



System uptime in nanoseconds: 293087221571

last loaded kext at 133077799251: com.parallels.kext.prl_vnic 7.0 14920.689535 (addr 0xffffff7f82035000, size 20480)

loaded kexts:

com.parallels.kext.prl_vnic 7.0 14920.689535

com.parallels.kext.prl_netbridge 7.0 14920.689535

com.parallels.kext.prl_hid_hook 7.0 14920.689535

com.parallels.kext.prl_hypervisor 7.0 14920.689535

com.logmein.hamachi 1.0

com.parallels.kext.prl_usb_connect 7.0 14920.689535

net.telestream.driver.TelestreamAudio 1.0.5

com.Cycling74.driver.Soundflower 1.5.2

com.LivestreamProcaster.driver.ProcasterAudioRedirector 2.0.0

com.manycamllc.driver.ManyCamDriver 0.0.9

com.orderedbytes.driver.ControllerMateFamily 4.4.3

jp.panasonic.iokit.p2drivefamily 3.1.3

com.orderedbytes.driver.CMUSBDevices 4.4.3

at.obdev.nke.LittleSnitch 2.4.4

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.59

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.0.8f17

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.GeForce 7.3.2

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleHDAHardwareConfigDriver 2.2.5a5

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AGPM 100.12.75

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleIntelHDGraphics 7.3.2

com.apple.driver.AppleHDA 2.2.5a5

com.apple.driver.AudioIPCDriver 1.2.3

com.apple.driver.AppleMikeyDriver 2.2.5a5

com.apple.driver.AppleBacklight 170.2.2

com.apple.driver.AppleIntelHDGraphicsFB 7.3.2

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.driver.AppleMuxControl 3.1.33

com.apple.driver.ApplePolicyControl 3.1.33

com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleSMCPDRC 5.0.0d8

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUSBTCButtons 227.6

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17

com.apple.driver.AppleUSBCardReader 3.0.6

com.apple.driver.AppleUSBTCKeyEventDriver 227.6

com.apple.driver.AppleUSBTCKeyboard 227.6

com.apple.driver.AppleIRController 312

com.apple.iokit.SCSITaskUserClient 3.2.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCISerialATAPI 2.0.3

com.apple.iokit.IOAHCIBlockStorage 2.1.0

com.apple.BootCache 33

com.apple.driver.AppleUSBHub 5.1.0

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.driver.AppleFWOHCI 4.9.0

com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8

com.apple.driver.AirPort.Brcm4331 561.7.22

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleAHCIPort 2.3.1

com.apple.driver.AppleUSBEHCI 5.1.0

com.apple.driver.AppleUSBUHCI 5.1.0

com.apple.driver.AppleACPIButtons 1.5

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.5

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 1.4

com.apple.nke.applicationfirewall 3.2.30

com.apple.driver.AppleIntelCPUPowerManagement 195.0.0

com.apple.iokit.IOSurface 80.0.2

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.nvidia.nv50hal 7.3.2

com.apple.driver.DspFuncLib 2.2.5a5

com.apple.iokit.IOAudioFamily 1.8.6fc18

com.apple.kext.OSvKernDSPLib 1.3

com.apple.nvidia.nvGK100hal 7.3.2

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.2.5a5

com.apple.iokit.IOHDAFamily 2.2.5a5

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleGraphicsControl 3.1.33

com.apple.driver.AppleSMC 3.1.3d10

com.apple.driver.IOPlatformPluginLegacy 5.0.0d8

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.nvidia.nvGF100hal 7.3.2

com.apple.NVDAResman 7.3.2

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.IOPlatformPluginFamily 5.1.1d6

com.apple.kext.triggers 1.0

com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17

com.apple.iokit.IOBluetoothFamily 4.0.8f17

com.apple.iokit.IOUSBMassStorageClass 3.0.3

com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1

com.apple.driver.AppleUSBMultitouch 230.5

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleFileSystemDriver 13

com.apple.driver.AppleUSBMergeNub 5.1.0

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IOFireWireFamily 4.4.8

com.apple.iokit.IOEthernetAVBController 1.0.1b1

com.apple.iokit.IO80211Family 420.3

com.apple.iokit.IONetworkingFamily 2.1

com.apple.iokit.IOAHCIFamily 2.0.8

com.apple.iokit.IOUSBFamily 5.1.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.11

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 331.7

com.apple.iokit.IOStorageFamily 1.7.2

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.5

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.19.22)

Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: TOSHIBA MK3255GSXF, 320.07 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3

MacBook Pro, Mac OS X (10.7.5)

Posted on Apr 9, 2014 9:08 AM

Reply
1 reply

Apr 9, 2014 12:01 PM in response to RedPandaGamer

You have the MacBookPro6,2, the Edsel of Macs. It may have a logic-board defect covered by this recall.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.

Print the first page of the panic report, if any, and the support page linked above, and bring them with you.

Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

The model was discontinued on February 24, 2011, so the recall has nominally ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they should still be covered.

Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.

Sometimes the replacement part is also defective, so be prepared for that possibility.

If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching.

If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.

Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

*An SSD doesn't need to be zeroed.

My 2010 Macbook Pro Keeps Shutting Down

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