i have problem in my imac core i5 when i install the mac os x

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Level 1

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i have problem in my imac core i5 when i install the mac os x

hello apple support

i have problem in my i mac when i install Mac OS X its give me error and the error is ( The installer could not copy the necessary support files.)

plz help me sir

Posted on Apr 9, 2014 9:58 AM

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Answer 1

jeremy_v

Community Specialist

Apr 11, 2014 11:41 AM in response to fahad00100

Hi fahad00100,

Thanks for visiting Apple Support Communities.

If you are not able to install OS X due to this error message, first try verifying or repairing your hard drive using Disk Utility. See the "Try Disk Utility" section of this article for helpful steps:

Resolve startup issues and perform disk maintenance with Disk Utility and fsck

http://support.apple.com/kb/TS1417

If Disk Utility says that your hard drive is working normally, next try the troubleshooting steps in the "Top troubleshooting tips" section of this article:

Software installation Quick Assist

http://support.apple.com/kb/ht1148

Best Regards,

Jeremy

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